Microsoft Office Tutorials and References
In Depth Information
Appendix A: Troubleshooting
A
Troubleshooting
This appendix can help you troubleshoot the most common error messages after you have
successfully installed Excel Services.
Access Denied
You do not have permissions to open this file on Excel Services.
Make sure that the file is in an Excel Services trusted location and that you have
access to the file.
The most common case for this error is that the workbook is not in a trusted location. For more
details about trusted locations and permissions to access workbooks, see Chapter 8.
Unable to Load Workbook
The workbook that you selected cannot be loaded because it contains the following
features that are not supported by Excel Services:
Comments, ActiveX controls, Shapes, Text Boxes, Pictures, WordArt, Clip Art,
Embedded OLE objects, Ink Annotations, Forms Toolbar controls, Control Toolbox
controls, Charts that are part of a group, Signature Lines, or Camera objects
Contact the workbook author.
Excel Services supports only a subset of the Excel features. Publishing a workbook with an
unsupported feature results in this error message. See Chapter 4 for more information.
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