Microsoft Office Tutorials and References
In Depth Information
Using self service recovery for end-users through the DPM client
NOTE : In order to protect Windows' clients using DPM 2010 please
make sure to install the latest QFE of DPM at http://support. . After applying the QFE 2465832, the
administrator will need to add a registry key and the non-administrator
end-users to the newly added registry key. Adding this key and the
non-administrator users to this key will ensure that recovery points
are created properly and the end-users will be able to access the
recovery points.
Microsoft\Microsoft Data Protection Manager\Agent\
ClientProtectionREG_MULTI_SZ and add a registry key
named: ClientOwners
• Then add your end-user(s) to the key in the following
• You can add multiple users by separating the user
names with a ",". Here is an example: YOURDOMAINNAME\
• After a reboot of the computer and the next recovery point
creation your end-user should see the recovery points and
will be able to restore.
• That completes the steps to restore end-user data on a
client computer through Shadow Copies and from DPM
recovery points.
This process would be the same for an end-user that is not on the
corporate network. They would follow the same steps while connected
to the corporate VPN connection. It may not be as fast over VPN but
this depends on the speed of the the VPN and the internet connections
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