Microsoft Office Tutorials and References
In Depth Information
Outlook Items
Outlook Items
What distinguishes Outlook from other e-mail programs? The biggest difference is the fact
that the contents of your data file include so much more than just e-mail messages. The
key to mastering Outlook is understanding what’s in each item type and how to make
different item types work together. (We discuss how these different items are organized into
folders later in this chapter. See “Personalizing the Outlook Interface” on page 700.)
The overall view for each item type includes a set of tabs containing commands that are
unique to that item type. When you open an individual item, its window includes yet
another arrangement of tabs with commands to help you work with that item. The sheer
diversity of tabs and commands is one of the key factors that makes Outlook such a
challenge to master. In the remainder of this section, we describe each of the major item types
in Outlook.
INSIDE OUT Create a new item from any view
The first icon on the Home tab for every Outlook view allows you to click and begin
creating a new item of the type associated with that view. From Mail view, you can click
the New E-Mail command; from Calendar view, you get New Appointment and New
Meeting; and so on. But what if you’re in Tasks view and you want to create a new
Contact item? Click New Items, and choose from its menu, which includes options for all
available item types. If this is a regular scenario, learn the keyboard shortcuts for
creating a new item of each type:
E-Mail Message Ctrl+Shift+M
Appointment Ctrl+Shift+A
Meeting Ctrl+Shift+Q
Contact Ctrl+Shift+C
Task Ctrl+Shift+K
Note Ctrl+Shift+N
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