Microsoft Office Tutorials and References
In Depth Information
Send and receive
IN THIS CHAPTER, YOU WILL LEARN HOW TO
▪ Create and send messages.
▪ Attach external content to messages.
▪ View messages and message attachments.
▪ View message participant information.
▪ Respond to messages.
Although Microsoft Outlook 2013 is an excellent tool for managing your schedule, contact
records, and task lists, the primary reason most people use Outlook is to send and receive
email messages. Over the past decade, email (short for electronic mail ) has become an
accepted and even required form of business communication. And of course, many people
use email to keep in touch with friends and family, either from work or from home. Outlook
makes it easy to connect to multiple email accounts, either on a business network or over
the Internet, and provides all the tools you need to send, respond to, organize, filter, sort,
find, and otherwise manage email messages.
When sending email messages from Outlook, you can format the text to suit your
preferences, and include attachments such as documents, workbooks, and images. You can also
personalize your message by embedding images, business graphics, and automatic
signatures; setting message options such as voting buttons, importance, sensitivity, and
reminders; and requesting electronic receipts when a message is delivered or opened.
Outlook 2013 has many features that make it easy to display and track information about
the people you correspond with, particularly if your organization uses Microsoft Exchange
Server and Microsoft Lync. These features include presence icons that indicate whether a
person is currently available, information cards that appear when you point to a name in
an email message header, and the People Pane that tracks interactions of all types that you
have with people with whom you correspond.
In this chapter, you’ll create, send, and view messages, with and without attachments. You’ll
view information about message participants. Then you’ll reply to and forward messages.