Microsoft Office Tutorials and References
In Depth Information
Viewing message participant information
After you receive a message (or after Outlook validates a recipient’s name in a message that
you’re sending), you can easily display contact information and a history of your
communications with that person.
Presence icons
Outlook uses presence information provided by programs such as Microsoft Lync Server
and Office Communications Server. If presence information is available, a square presence
icon appears in the Reading Pane or message window to the left of each message
participant’s name, and a rectangular icon to the left of each contact picture, when shown in a
message. The presence icon (casually referred to as a jelly bean or chiclet ) is color-coded to
indicate the availability or online status of the message participant, as follows:
Green The person is online and available.
Red The person is busy, in a conference call, or in a meeting.
Dark red with a white bar The person does not want to be disturbed.
Yellow The person is away or has not been active online for a certain length of time
(usually five minutes).
Gray The person is ofline.
White The person’s presence information is not known.
TIP This same set of presence icons is used in Outlook, Microsoft SharePoint, and Lync to
provide a consistent user experience. We don’t display the presence icons in all the graphics
in this topic, but we do display some in this topic.
Contact cards
Pointing to a message participant’s name displays an interactive contact card of information
that includes options for contacting the person by email, instant message, or phone; for
scheduling a meeting; and for working with the person’s contact record.
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