Microsoft Office Tutorials and References
In Depth Information
Viewing message participant information
After you receive a message (or after Outlook validates a recipient’s name in a message that
you’re sending), you can easily display contact information and a history of your
communications with that person.
Outlook uses presence information provided by programs such as Microsoft Lync Server
and Office Communications Server. If presence information is available, a square presence
icon appears in the Reading Pane or message window to the left of each message
participant’s name, and a rectangular icon to the left of each contact picture, when shown in a
message. The presence icon (casually referred to as a jelly bean or chiclet ) is color-coded to
indicate the availability or online status of the message participant, as follows:
▪ Green The person is online and available.
▪ Red The person is busy, in a conference call, or in a meeting.
▪ Dark red with a white bar The person does not want to be disturbed.
▪ Yellow The person is away or has not been active online for a certain length of time
(usually five minutes).
▪ Gray The person is ofline.
▪ White The person’s presence information is not known.
TIP This same set of presence icons is used in Outlook, Microsoft SharePoint, and Lync to
provide a consistent user experience. We don’t display the presence icons in all the graphics
in this topic, but we do display some in this topic.
Pointing to a message participant’s name displays an interactive contact card of information
that includes options for contacting the person by email, instant message, or phone; for
scheduling a meeting; and for working with the person’s contact record.