Microsoft Office Tutorials and References
In Depth Information
Resending and recalling messages
If you want to send a new version of a message you’ve already sent—for example, a
status report in which you update details each week—you can
resend
the message.
Resending a message creates a new version of the message with none of the extra
information that might be attached to a forwarded message. To resend a message,
follow these steps:
From your
Sent
Items
folder, open the message you want to resend. (Or, if you
copied yourself on the message, you can open it from your
Inbox
.)
1
On the
Message
tab, in the
Move
group, click the
More Move
Actions
button,
and then in the list, click
Resend This Message
.
2
Outlook creates a new message form identical to the original. You can change the
message recipients, subject, attachments, or content before sending the new version
of the message.
If, after sending a message, you realize that you shouldn’t have sent it—for example, if
the message contained an error or was sent to the wrong people—you can
recall
it by
instructing Outlook to delete or replace any unread copies of the message. To recall a
message, follow these steps:
From your
Sent Items
folder, open the message you want to recall.
1
On the
Message
tab, in the
Move
group, click the
More Move
Actions
button,
and then click
Recall This Message
.
2
In the
Recall This Message
dialog box, click the option to delete unread copies of
the message or the option to replace unread copies with a new message, and then
click
OK
.
3
You will receive a notification for each of the original message participants telling you
whether the recall was successful for that participant. The message recall operation
works only for participants with Exchange accounts. Participants with Internet email
accounts and participants who have already opened the original message will end up
with both the original message and the recall message.
TROUBLESHOOTING
You may want to test the message recall functionality within
your organization before you have occasion to need it. Only unread messages can
be recalled.
