Microsoft Office Tutorials and References
In Depth Information
PRACTICE FILES The exercises in this chapter use Outlook items you created in exercises in
previous chapters. If an exercise requires an item that you don’t have, you can complete the
exercise in which you create the item before beginning the current exercise, or you can
substitute a similar item of your own.
Working with Conversation view
Conversation view is an alternative arrangement of messages grouped by subject. All the
messages with the same subject appear together in your Inbox (or other message folder)
under one conversation header.
Until you expand the conversation header, the entire conversation takes up
only as much space in your Inbox as a single message would.
The conversation header provides information about the messages within the conversation,
including the number of unread messages and whether one or more messages includes an
attachment, is categorized, or is lagged for follow up.
When you receive a message that is part of a conversation, the entire conversation moves
to the top of your Inbox and the new message appears when you click the conversation
header. When a conversation includes unread messages, a blue vertical line appears to the
left of the header and the conversation subject is in bold blue font, just as an unread message
would appear. When you have multiple unread messages, the number is indicated in
parentheses following the subject. The senders of the unread messages are listed below the subject.