Microsoft Office Tutorials and References
In Depth Information
TIP Conversation view is not turned on by default in Outlook 2013. You can turn it on by
selecting the Show As Conversations check box in the Messages group on the View tab, or
by clicking the header at the top of the message list and then clicking Show As
Conversations to place a check mark next to the menu option.
When an email conversation involves more than two people, particularly if it is addressed
to a large distribution list, it frequently happens that more than one person responds to
the same message, and other people respond to each of those messages. Multiple
conversations emerge from the primary conversation in a process that you might think of as
branches growing out from a tree—each can split into additional branches that are farther
and farther from the trunk (the original message). A conversation that contains multiple
branches is called a split conversation .
You can display differing levels of messages within a conversation, as follows:
▪ Click the conversation header or the Expand Conversation button to the left of the
conversation header once to display the most recent message in the Reading Pane
and to display all the unique messages in the conversation—the most recent message
in each thread—in the message list. Reading only these messages will give you all the
information that exists in the conversation.
When a conversation is expanded to display only unique messages, the conversation header
displays recent participants and the subject.