Microsoft Office Tutorials and References
In Depth Information
Troubleshooting Conversation view
As with many features, Conversation view has its fans and its detractors. Many Outlook
users appreciate the efficiency and space-savings of the automatically grouped
messages; others worry that this feature might hide individual messages that they haven’t
yet read. Because Conversation view displays only unique messages until you fully
expand the conversation, a specific message that you’re looking for might not be
immediately visible. If this happens, you can turn off Conversation view (by clearing
the Show In Conversations check box in the Conversation group on the View tab) and
then use one of the following methods to locate the message you want to find:
Sort the messages by subject, and then type the first few letters of the message
subject to scroll those messages to the top of the message list.
Enter the subject into the Search box at the top of the message list and then
specify any other criteria (such as the sender or date) of the message that you’re
looking for to narrow the results.
After using either of these methods to display a set of messages, visually scan the
messages to locate the one you’re looking for.
Arranging messages in different ways
As the number of messages in your Inbox increases, it can be challenging to keep track of
them. You can arrange, group, and sort messages in Outlook to help you quickly determine
which are the most important, decide which can be deleted, and locate any that need an
immediate response.
SEE ALSO For information about the available message folder views, see “Viewing messages
and message attachments” in Chapter 3, “Send and receive email messages.”
You can view a message list in Compact view, Single view, or Preview view. Regardless of the
view you’re displaying, you can arrange messages and conversations within the message list
by choosing a standard arrangement from the Arrange By menu in the Arrangement group
on the View tab.
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