Microsoft Office Tutorials and References
In Depth Information
TIP If you connect to multiple accounts, the Quick Steps in each Mail module are specific to
that account. Only the Quick Steps that can be performed on the selected message or
messages will be shown as available.
You can use the built-in Quick Steps, or create your own, to accomplish as many as 12 tasks
at once.
A default Outlook installation includes these five Quick Steps:
Move To Moves the selected message to a folder that you specify the first time you
use the Quick Step and marks the message as read. After you specify the folder, the
Quick Step name changes to include the folder name.
To Manager Forwards the selected message to a person or people you specify the
first time you use the Quick Step. You can edit the Quick Step to include Cc and Bcc
recipients, a specific message subject, a follow-up lag, a level of importance, and
specific message text, and to send the message one minute after you click the Quick
Step command.
Team Email Creates a message to a person or people you specify the first time you
use the Quick Step. You can edit the Quick Step to include Cc and Bcc recipients, a
specific message subject, a follow-up lag, a level of importance, and specific message
text, and to send the message one minute after you click the Quick Step command.
Done Moves the selected message to a folder that you specify the first time you use
the Quick Step, marks the message as read, and marks the message as complete so
that a check mark is displayed in the follow-up lag location.
Reply & Delete Creates a response to the original message sender and immediately
deletes the original message.
TROUBLESHOOTING The Reply & Delete Quick Step deletes the original message
before you send the reply. If you close the response message composition window
without sending it, the original message will no longer be in your Inbox. If you want
to respond to the original message, you first need to retrieve it from your Deleted
Items folder.
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