Microsoft Office Tutorials and References
In Depth Information
If you encounter either of these errors when connecting to an Exchange account, verify that
you are using the correct internal server address method. For example, if your email address
is jane@adatum.com , you might address your email server as mail.adatum.com or by an
internal address, such as ADATUMExchange.adatum.local .
1
To successfully troubleshoot your connection issues, you will likely need to manually
configure your server settings. This requires that you have additional information from your server
administrator about your email account, including the names of the incoming and outgoing
servers, and whether either of the servers requires additional authentication.
Connecting to Internet email accounts
If the Add Account wizard is unable to automatically configure a connection to your POP
or IMAP account, you can manually configure the connection.
The basic information required to connect to a POP or IMAP account.
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