Microsoft Office Tutorials and References
In Depth Information
Blocking unwanted messages
You can use Quick Steps to manually process messages, and rules to automatically process
messages, but there are certain types of messages you don’t want to deal with at all—junk
email messages (also called junk mail, or spam) and phishing messages (which literally try
to “hook” you into downloading viruses or other malicious code). Outlook offers levels of
protection for managing junk email messages—the unsolicited advertisements, sometimes
containing dangerous attachments, that can swamp your Inbox if your email address finds
its way into the hands of unscrupulous mailing list vendors. When enabled, the Junk E-mail
Filter either moves messages that appear to be junk email to a special folder or deletes
them. You can specify a list of email addresses or domains whose messages should always
be treated as junk; you can also specify a list of email addresses or domains from whom
messages should never be treated as junk.
Outlook also helps protect you from phishing—a widespread identity theft scam. Phishing
messages are email messages that contain links to phishing sites purporting to represent
trusted, known entities, such as banks or e-commerce sites that would likely have your
personal information on file. The messages request that you update your personal information
through the link provided. If you do so, you inadvertently provide the requested
information (which might include your Social Security number, bank account number, passwords,
and other confidential information) to scam artists, who might then sell or otherwise use
the information for their own financial gain. In the past, you were in danger only if you
submitted your information through the phishing site, but these sites are becoming
increasingly sophisticated, and many now host malicious keystroke-logging software. You can
infect your computer just by visiting such sites, which makes it vital that you protect
yourself from these threats.
Working with junk email messages
By default, when Outlook receives a message that it deems to be either junk mail or a
phishing message, it delivers that message to the Junk E-mail folder associated with your
account rather than to your Inbox. (Each account you configure Outlook to connect to has
its own Junk E-mail folder.) You might not be aware that one or more messages has been
redirected to your Junk E-mail folder; if someone tells you that he or she has sent you a
message but you haven’t received it, it’s a good idea to check whether it’s in your Junk
E-mail folder.
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