Microsoft Office Tutorials and References
In Depth Information
Can’t View Favorite Folders?
Some Outlook users have reported a bug that causes their Favorite Folders and the menu
command to display them to both vanish. There is no fix for this at present other than reinstalling
Outlook. It should be addressed when Microsoft makes Office updates available.
Actions you can take with Favorite Folders are as follows:
n To turn Favorite Folders display on or off, select Navigation Pane from the View menu
and click Favorite Folders on the next menu.
n To add a folder to Favorite Folders, right-click the folder and select Add to Favorite
Folders from the popup menu.
n To remove a folder from Favorite Folders, right-click the folder and select Remove From
Favorite Folders from the popup menu.
n To change the order of folders in the Favorite Folders list, right-click a folder and select
Move Up in List or Move Down in List from the popup menu.
Remember that folders in the Favorite Folders list are not separate from the folders in the regular
list. For example, in Figure 18.22 there is still only one Inbox folder but you have two ways to get
Using the Deleted Items Folder
When you delete a folder or an Outlook item, it does not vanish permanently — at least not
immediately. Rather, it goes to the Deleted Items folder. This is a safety feature that allows users to
recover from accidental deletions. You can “delete” items in the usual way (select them and press
Del) or you can drag them to the Deleted Items folder.
When you delete an item from the Deleted Items folder, it is truly gone. Most people prefer to
delete items from this folder manually, by selecting one or more items and pressing Del. To delete
all items from the Deleted Items folder, select Empty “Deleted Items” Folder from the Tools menu.
You can also tell Outlook to automatically empty the Deleted Items folder whenever the program
exits as follows:
Select Options from the Tools menu to open the Options dialog box.
Click the Other tab (shown in Figure 18.23).
Select the Empty Deleted Items Folder Upon Exiting option.