Microsoft Office Tutorials and References
In Depth Information
Sending and Receiving Email Using Windows Live Mail
Written Communication: Writing Effective and Appropriate Email Messages
When you communicate using email, the information you send might be read by users
other than the intended recipient(s), especially if you work for a corporation or private
institution, so be aware that email is not private. Here are a few guidelines to keep in mind
as you compose email messages:
• Use appropriate language—that is, do not use slang, abbreviations that others might not
understand, or profanity. Humor and sarcasm can also be misinterpreted in an email.
• Provide meaningful information in the subject line to clearly indicate the contents of the
message. Even after people read your message, the subject helps them quickly locate
information they might need later.
• Keep the content of the message short and on point.
• State any action that you expect the recipient to take, indicating the timeframe, if
• Limit the file size of attachments so downloading your message doesn’t take too long.
Note that most email servers limit the size of the files you can attach.
• Check the spelling in the message, and proofread it before you send it.
An email message, like any written document, reflects your ability to communicate
clearly and effectively—an important skill in any school or professional endeavor. By
following these guidelines, you can ensure that recipients of your email messages are not
distracted by inappropriate language or tone, or confused by typing or grammatical errors.
Sending and Receiving Email Using Windows
To use email, you need an Internet connection, an email program such as Windows Live
Mail, and an email address. Windows Live Mail allows you to send, receive, and manage
email. You can send email to and receive email from anyone in the world who has an
email address, regardless of the operating system or type of computer the person is using.
Windows Live Mail is available with Windows 7, but you must install it on your
computer before you can use it. Once Windows Live Mail is installed, you sign in to it with a
special user name (called your Windows Live ID) and a password. If you have a Hotmail
account, then you already have a Window Live ID. If you need a Window Live ID, you
can create one by going to the Windows Live home page at home.live.com .
Note: This tutorial assumes your installation of Windows Live Mail is already
For more information
on Windows Live, go to
To start Windows Live Mail:
1. Click the Start button on the taskbar, point to All Programs , click the
Windows Live folder, if necessary, and then click Windows Live Mail . The Sign
in Windows Live ID dialog box opens.
2. Enter your user name and password, if necessary, click the Remember my
password check box, and then click the Sign in button. The main Windows Live Mail
program window opens, as shown in the Session 2 Visual Overview. The email
account shown in the figures in this tutorial belongs to Susan McKiernan.