Microsoft Office Tutorials and References
In Depth Information
ProSkills Exercise: Written Communication
Rule Five: Use the Right Tone
Be professional and courteous. In the case of writing to a prospective employer, don’t
make the mistake of being overly friendly, as it might indicate to the reader that you are
not taking the job application process seriously.
Rule Six: Revise, Revise, Revise
After you ﬁ nish a document, set it aside for a while, and then proof it when it’s no
longer fresh in your mind. Even a small grammar or punctuation error can cause a
potential employer to set aside your resume in favor of a more polished one with no errors.
Remember, the best writers in the world seek out readers who can provide constructive
suggestions, so consider having a friend or colleague read it and provide feedback. If
someone points out an unclear passage, make every attempt to improve it.
Following these basic rules will help to ensure that you develop strong, professional
written communication skills.
Create a Resume and Cover Letter
You’ve seen how Microsoft Word 2010 allows you to create polished,
professionallooking documents in a variety of business settings. The word-processing skills you’ve
learned will be useful to you in many areas of your life. For example, you could
create a Word table to keep track of a guest list for a wedding, or you could use Word’s
desktop publishing features to create a ﬂ yer promoting a garage sale or a concert for a
friend’s band. In the following exercise, you’ll create a table summarizing information
about prospective employers, and then use that information to create a resume and a
Note: Please be sure not to include any personal information of a sensitive nature in
the documents you create to be submitted to your instructor for this exercise. Later
on, you can update the documents with such information for your own personal use.
1. Pick a ﬁ eld that you would look to work in, and then use the Web to look up
information about four companies or organizations in that ﬁ eld that you would
like to work for.
2. Create a table that summarizes your research. Your table should include all the
ﬁ elds necessary for a mail merge, as well as three ﬁ elds with general information
that would be useful for you in a job interview. For example, you might include
a “Most Important Product” ﬁ eld and a “Facts About Company Founder” ﬁ eld.
Create a complete record for each company, and then sort the table
alphabetically by company name.
3. Create a resume that you could use to apply for jobs at the four companies you
researched. Take care to create a resume that is suitable for your chosen ﬁ eld.
You can create the resume from scratch, or you can use one of the templates that
are available on the New tab in Backstage view. In the Ofﬁ ce.com Templates
section of the New tab, click Resumes and CVs, click any one of the three
folders, and then double-click any template to open it as a Word document. To use
a template after you’ve opened it, save it like an ordinary document, and then