Microsoft Office Tutorials and References
In Depth Information
Chapter 20
Ten Questions You Might
Have about Software as
a Service (SaaS)
In This Chapter
Evaluating SaaS as more than a fad
Quelling fears that SaaS might be complicated and expensive
Looking at how suitable SaaS may be for large and small businesses
It’s one thing to learn about all the great features in Office Live. It’s quite
another to understand the underlying technology that goes into a product
like Office Live. In this chapter, you discover everything you’ve always
wanted to know about Software as a Service (SaaS) — but were afraid to ask!
Am I Going Where No Man
Has Gone Before?
Your dad might have encouraged you not to be the first on your block to buy
the newest version of a snazzy sports car. Dad’s advice still holds true —
especially with software. If you’ve ever had the misfortune of purchasing the
latest and greatest software product the moment it hit the shelves — and
being among the first to tussle with the inevitable bugs — you know exactly
what I mean. Therefore you might be a bit hesitant to rely on SaaS to run your
business. Don’t be.
Probably the best-known example of SaaS is Salesforce.com. This company
has been in business for over five years, and has nearly a half million users.
NetSuite, an on-demand service that provides e-commerce, accounting, and
contact-management capabilities, has been in business eight years.
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