Microsoft Office Tutorials and References
In Depth Information
The ability to change these details is quite useful. For instance, if a user can no longer
pay using a specific method we can change it for them, or if someone placed the
order for someone else but cannot make the payment, we can transfer the order to
another account to pay for it.
Clicking the addresses link displays the billing and shipping addresses for the order;
in addition to seeing these addresses we can also change them, which is useful if a
customer contacts us to request a change of delivery address.
The items link shows the items which are related to the order, and allows us to edit
the individual items tied to the order.
The workflow process indicates how the order goes through the system, and the
workflow statuses available are:
Order received
Customer invoiced
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