Microsoft Office Tutorials and References
In Depth Information
Disability Discrimination
Trade Descriptions
Spam Laws (most countries)
Data Protection (many countries) and privacy policy
Nothing mentioned here should be considered as legal advice, if you are
uncertain about any of this information, or for full details about the laws
applicable to your business you should seek professional legal advice.
Disability Discrimination
A number of countries have legislation in place to prevent discrimination against
those with disabilities (for the UK this is the Disability Discrimination Act 1995,
and for the USA the Americans with Disabilities Act of 1990). These are in place to
ensure a wide range of rights for those who have disabilities (such as equality in
employment) but also to ensure access to facilities, premises, and information. In
the same way that provisions should be in place to allow visitors with disabilities
to access our store, this affects visitors to our website. Blind or visually impaired
users may use screen readers to hear the content of websites. We need to ensure our
website is standards compliant (so it can be interpreted by as many web browsers
as possible, including screen readers) so that the information is properly displayed.
Websites that use frames cannot be interpreted by some browsers and screen readers,
and with table-based layouts sometimes the content is read in the wrong order.
Distance Selling
Many countries have regulations in place to govern distance selling, for instance
in the UK the Distance Selling Regulations govern the sale of goods or services to
consumers over the Internet, digital TV, mail order, telephone, and fax. These laws
state that the seller must provide certain information to the consumer and also allow
for cooling off periods. For more specific information you should look up or seek
advice on the law in your country or region.
Companies Act and Trust
With recent changes to the Companies Act in the UK, websites must clearly state
information such as company number, VAT number, and registered office on
websites and emails. Even if this is not a legal requirement for your business, it is
strongly advised to provide this information to your customers about your business,
including its status as a legal entity and also any contact details. At the very least,
this conveys an open message to consumers, so they feel more secure in dealing with
your business.
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