Microsoft Office Tutorials and References
In Depth Information
Evaluating what to monitor
To understand what needs to be monitored for Office 365, we need to understand which
technologies Office 365 depends on. Here is a list of those technologies:
Server hardware
Windows Server
Virtualization hosts, if applicable
Microsoft Domain Name Service (DNS)
Local Area Network (LAN)
Internet gateway connection
Microsoft Exchange Server for certain hybrid deployment scenarios
Microsoft SharePoint Server for certain hybrid scenarios, such as Search
Microsoft Lync Server
SQL Server and or Windows Internal Database (WID)
DirSync Server or Forefront Identity Manager (FIM) server
Now that we have identified many of the key technologies required by Office 365, we need
to understand and document what the SLAs are for each part of this solution so we can
accurately monitor and track them.
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