Microsoft Office Tutorials and References
In Depth Information
Office 365 service level agreement dashboards
12. The configured dashboard, based on monitoring information targeted at the servers
in the Office 365 Servers group, is now displayed, as shown in Figure 6-34.
Figure 6-34 Configured O365 Summary Dashboard.
Office 365 service level agreement dashboards
Office 365 has a financially backed 99.9 percent service level agreement (SLA) for
availability. You can create a dashboard to track this SLA so you can promptly request subscription
credits in the event that your subscription to Office 365 fails to meet the SLA.
Remember, too, that the 99.9 percent SLA of Office 365 is meaningless if the on-premises
technologies that it depends on fail. The bottom line is that monitoring Office 365 is an
important activity, which at the very least is documented proof of satisfactory service
delivery to your business.
SLA dashboards are easy to create in SCOM. Follow these steps to create SLA dashboards:
1. On the SCOM Operator console, select the Authoring workspace and expand
Management Pack Objects.
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