Microsoft Office Tutorials and References
In Depth Information
Installing Service Manager
Server 2 hosts the data warehouse management server and the data warehouse database,
which provides long-term business data for key performance indicators (KPIs) and
reporting. The Self-Service Portal is a web-based interface into Service Manager for creating an
incident or requesting services from the published service offerings.
Installing Service Manager
You need to prepare two more virtual servers to install System Center 2012 Service
Manager. The following list shows the server hardware requirements for a small lab:
4 virtual processors
8 – 16 gigabyte (GB) of random access memory (RAM) (more RAM is better)
10 – 80 GB of hard-disk space (depending on the component)
The server operating system is Windows Server 2012 with the appropriate software
requirements for SQL Server. Many of the requirements are used in standard server offerings with
some specifics highlighted here:
The .NET Framework 3.5 or 4.5 (as required by the components)
SQL Server Native Client
Microsoft Report Viewer 2012 Runtime redistributable package
For the complete list of hardware requirements for Service Manager, see http://technet. For the complete list of software
requirements for Service Manager, see
aspx .
You begin the System Center 2012 Service Manager installation starting with Server 1, as
shown in Figure 8-1. You need to create two domain service accounts, work low service
and service manager service, then grant those accounts local administrative access to both
Server 1 and Server 2.
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