Microsoft Office Tutorials and References
In Depth Information
Installing Service Manager
4. The prerequisites are checked by the Service Manager Setup Wizard on the following
page. If the prerequisites are not met, the installation cannot continue. If you
encounter a red circle with a white X indicating a requirement is not met, install the
missing component by clicking the blue hyperlink text, as shown in Figure 8-4. After
the installation of missing prerequisites is complete, click the Check prerequisites
again button, and then click Next.
Figure 8-4 Service Manager prerequisites check.
5. The Service Manager Setup Wizard displays a page to configure the Service Manager
database. A pop-up window indicates the SQL_Latin1_General collation is in use and
not recommended for multilingual environments. Click OK to close the notification
window, and then click Next to continue with the installation.