Microsoft Office Tutorials and References
In Depth Information
Creating a request offering
Figure 8-32 Service Manager Default Manual Activity selection.
7. Click the OK button to close the Service Request Template form.
Creating a request offering
The request offering is the fourth step in the automation processes and allows you to
leverage both the runbook automation template and the request template. To create a request
offering, follow these steps:
1. Open the Service Manager console, click the Library workspace, expand Service
Catalog, right-click Request Offering, and click Create Request Offering, as shown in
Figure 8-33.
Figure 8-33 Service Manager Console view to start the Create Request Offering Wizard.
2. Click Next on the Before You Begin page of the Create Request Offering Wizard.
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