Microsoft Office Tutorials and References
In Depth Information
Figure 8-39 Self-Service Portal with details used in the Service Request.
In this chapter, we introduced you to many of the Service Manager components and
showed you how you can use System Center 2012 to automate Office 365 manual tasks.
You learned how to easily install System Center 2012 Service Manager SP1. With Service
Manager installed, you returned to finalize the System Center 2012 Orchestrator
integration by configuring the System Center Orchestrator connector and building a runbook.
We walked you through each of the five steps to create a Service Manager automation
project, including a runbook, service templates, and a service offering. This chapter focused
on automating a single Office 365 manual task as a model to show you how to build
additional automation for other Office 365 administration tasks.