Microsoft Office Tutorials and References
In Depth Information
Troubleshooting hybrid configuration
Figure 11-70 shows the main page of ExRCA.
Figure 11-70 Exchange Remote Connectivity Analyzer.
Select the Exchange ActiveSync Autodiscover option to ensure that the Autodiscover
service is properly configured and your certificates are valid. You will need to provide a valid
email address and logon credentials to a mailbox for this test to occur. The logon
credentials simply need to be to a standard mailbox; it does not need to be an administrator
account. The process is identical to someone using her email address to add a new account
to a mobile device and relying on Autodiscover and ActiveSync to automatically configure
email settings. When the test is complete, you should see test results similar to the page
shown in Figure 11-71.