Microsoft Office Tutorials and References
In Depth Information
Microsoft Online Services Diagnostics and Logging Support Toolkit
Figure 2-25 Select the services you want to troubleshoot.
As you hover over any item on the list, the pane to the right will be populated with
information on what types of data will be gathered and if there are any requirements. For
example, the tool might require your Office 365 credentials; if so, this information will be
After you select the services you would like to troubleshoot and click Next, MOSDAL will
request your Office 365 logon credentials, as shown in Figure 2-26. Although you can skip
this step and not provide your Office 365 logon credentials, you might limit the
troubleshooting capabilities of MOSDAL. Therefore, for a comprehensive analysis, you should
provide an Office 365 global administrator credential.