Microsoft Office Tutorials and References
In Depth Information
Create and manage Quick Steps
Create and manage Quick Steps
With the Quick Steps feature, you can perform multiple processes on one or more email
messages with only one click. For example, you can reply to an email message and delete
the original message, or lag a message for follow-up and move it to a specific folder.
Quick Steps are somewhat like rules, but you must initiate them manually.
A default Outlook installation includes these five Quick Steps:
Move to Moves the selected message to a folder that you specify the first time you
use the Quick Step and marks the message as read. After you specify the folder, the
Quick Step name changes to include the folder name.
To Manager Forwards the selected message to a person or people you specify the
first time you use the Quick Step. You can edit the Quick Step to include Cc and
Bcc recipients, a specific message subject, a follow-up lag, a level of importance,
and specific message text, and to send the message one minute after you click the
Quick Step command.
Team Email Creates a message to a person or people you specify the first time you
use the Quick Step. You can edit the Quick Step to include Cc and Bcc recipients,
a specific message subject, a follow-up lag, a level of importance, and specific
message text, and to send the message one minute after you click the Quick Step
command.
Done Moves the selected message to a folder that you specify the first time you
use the Quick Step, marks the message as read, and marks the message as
complete so that a check mark is displayed in the follow-up lag location.
Reply & Delete Creates a response to the original message sender and
immediately deletes the original message.
Troubleshooting The Reply & Delete Quick Step deletes the original message before
you send the reply. If you close the response message composition window without
sending it, the original message will no longer be in your Inbox. If you want to respond
to the original message, you first need to retrieve it from your Deleted Items folder.
Quick Steps are available from the Quick Steps group on the Home tab of the Mail
module, and from the shortcut menu that appears when you right-click a message or group
of messages.
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