Microsoft Outlook 2013 Study Guide

Introduction - Page 7
Download the practice files - Page 8
Sidebar: Adapting exercise steps - Page 9
Ebook edition - Page 10
We want to hear from you - Page 11
We want to hear from you - Page 12
Taking a Microsoft Office Specialist exam - Page 13
Choosing a certification path - Page 14
Choosing a certification path - Page 15
Certification benefits - Page 16
Prerequisites - Page 17
Work in individual modules - Page 18
Switch views - Page 19
Address messages - Page 20
Objective 1: Manage the Outlook environment - Page 21
1.1 Customize Outlook settings - Page 22
1.1 Customize Outlook settings - Page 23
1.1 Customize Outlook settings - Page 24
1.1 Customize Outlook settings - Page 25
1.1 Customize Outlook settings - Page 26
Configure program options - Page 27
Set defaults for outgoing messages - Page 28
Set defaults for outgoing messages - Page 29
Set defaults for outgoing messages - Page 30
Create and assign automatic signatures - Page 31
Create and assign automatic signatures - Page 32
Configure options for multiple accounts - Page 33
Practice tasks - Page 34
Practice tasks - Page 35
Practice tasks - Page 36
Automatically process messages - Page 37
Automatically process messages - Page 38
Automatically process messages - Page 39
Automatically process messages - Page 40
Automatically process messages - Page 41
Create and manage Quick Steps - Page 42
Create and manage Quick Steps - Page 43
Create and manage Quick Steps - Page 44
Create and manage Quick Steps - Page 45
Practice tasks - Page 46
1.3 Print and save information in Outlook - Page 47
1.3 Print and save information in Outlook - Page 48
Print Outlook items - Page 49
Print Outlook items - Page 50
Print Outlook items - Page 51
Print Outlook items - Page 52
Print Outlook items - Page 53
Practice tasks - Page 54
1.4 Search in Outlook - Page 55
1.4 Search in Outlook - Page 56
Use Search Folders - Page 57
Use Search Folders - Page 58
Practice tasks - Page 59
Practice tasks - Page 60
Objective 2: Manage messages - Page 61
2.1 Create messages - Page 62
2.1 Create messages - Page 63
2.1 Create messages - Page 64
Configure message options - Page 65
Configure message options - Page 66
Configure message options - Page 67
Configure message options - Page 68
Configure message options - Page 69
Respond to messages - Page 70
Respond to messages - Page 71
Delegate access - Page 72
Delegate access - Page 73
Practice tasks - Page 74
2.2 Format messages - Page 75
Apply themes and styles - Page 76
Apply styles - Page 77
Apply styles - Page 78
Create hyperlinks - Page 79
Create hyperlinks - Page 80
Insert images - Page 81
Insert images - Page 82
Insert memorized content - Page 83
Insert signatures - Page 84
Practice tasks - Page 85
2.3 Organize and manage messages - Page 86
2.3 Organize and manage messages - Page 87
2.3 Organize and manage messages - Page 88
Flag messages for follow-up - Page 89
Flag messages for follow-up - Page 90
Manage conversations - Page 91
Manage conversations - Page 92
Manage conversations - Page 93
Organize messages in folders - Page 94
Organize messages in folders - Page 95
Organize messages in folders - Page 96
Organize messages in folders - Page 97
Organize messages in folders - Page 98
Organize messages in folders - Page 99
Practice tasks - Page 100
Objective: 3 Manage schedules - Page 101
3.1 Create and manage calendars - Page 102
3.1 Create and manage calendars - Page 103
Work with multiple calendars - Page 104
Work with multiple calendars - Page 105
Work with multiple calendars - Page 106
Share calendar information - Page 107
Share calendar information - Page 108
Share calendar information - Page 109
Practice tasks - Page 110
3.2 Create appointments, meetings, and events - Page 111
3.2 Create appointments, meetings, and events - Page 112
Create meetings - Page 113
Create meetings - Page 114
Create meetings - Page 115
Create meetings - Page 116
Manage calendar items - Page 117
Manage calendar items - Page 118
Practice tasks - Page 119
3.3 Organize and manage appointments, meetings, and events - Page 120
3.3 Organize and manage appointments, meetings, and events - Page 121
Manage meeting options - Page 122
Manage meeting options - Page 123
Manage meeting options - Page 124
Manage meeting options - Page 125
Practice tasks - Page 126
Practice tasks - Page 127
Practice tasks - Page 128
Manage tasks - Page 129
Manage tasks - Page 130
Create and manage notes - Page 131
Create and manage notes - Page 132
Create and manage notes - Page 133
Create journal entries - Page 134
Create journal entries - Page 135
Practice tasks - Page 136
Objective 4: Manage contacts and groups - Page 137
4.1 Create and manage contacts - Page 138
4.1 Create and manage contacts - Page 139
4.1 Create and manage contacts - Page 140
4.1 Create and manage contacts - Page 141
4.1 Create and manage contacts - Page 142
Store contact records - Page 143
Store contact records - Page 144
Store contact records - Page 145
Share contact records and address books - Page 146
Share contact records and address books - Page 147
Share contact records and address books - Page 148
Share contact records and address books - Page 149
Share contact records and address books - Page 150
Practice tasks - Page 151
Practice tasks - Page 152
Practice tasks - Page 153
Practice tasks - Page 154